The Ultimate Guide to Understanding Job Roles in Software Companies

Hierarchy is a vital component for smooth business operations in a software company. Team members must be aware of the company’s team employee structure. It ensures a software project is bound to succeed. Understanding the fundamental job roles in software organizations helps you know what each person is expected to do and how to communicate with them.

There are a lot of different employee jobs in IT organizations, so talking about them all would be too much. The following blog post will focus on some of the common but most important job positions.

Business Development Managers (BDMs)

Business development managers reply to client messages within a business framework in a day or two. Their response is dependent upon your needs. These experts establish connections with clients. They have a conversation with the client at the start of the project to determine the client’s project requirements and resource availability.

If the customer has an understanding of their software development project, their primary technical specifications, or a pre-made scope of work (SOW) document, the BDMs draft and present a lucrative agreement for both sides.

The key responsibilities of BDMs are:

  • Identify and engage potential “good fit” partners
  • Find the potential clients’ technical needs
  • Offer a competitive software solution
  • Maintain smooth relationships

Business Analysts (BAs)

When a client needs business assistance in addition to software development and has some ideas, BAs come into play. When clients require assessments of their business performance and help in improving their systems and procedures, BDMs forward client requests to BAs.

In IT businesses, business analysts and researchers work together to identify the most profitable software solutions for their clients’ business challenges. Later on, serving as a facilitator between the IT department and business executives, they present this solution to the client and the technical team.

The key duties of business analysts (BAs) are:

  • Compile, verify, and record the business needs of a brand and client
  • Examine and assess the company’s present business structure
  • Determine the areas that need improvement
  • To make sure the company’s services are the latest and cutting-edge
  • To evaluate the business structure and provide the newest IT innovations
  • Set up talks and gatherings with the interested parties
  • Track the project’s progress
  • Work together with stakeholders and users
  • Collaborate closely with the tech department, clients, and senior software development management team

Product Managers (PMs)

Product managers determine what products the customer requires. They outline the product’s features and primary business goals. Depending on the size of the company the product manager works and their responsibilities may change over time.

While product managers focus on establishing the product vision in smaller companies, researchers, marketers, and analysts collaborate closely with product managers in larger organizations to receive feedback.

The key duties of product managers are:

  • Compile and convey user requirements
  • Give top priority to the characteristics of the product
  • Examine the market for the product and its attributes
  • Describe the product’s goal and vision
  • Organize the stakeholders and the technical team around the product vision
  • own product vision, marketing, and return on investment

Product Owners

Product owners create a perfect success plan for their products and motivate the team to execute specific actions to bring them to life. Product owners establish a product backlog and define user stories.

The main point of contact between the technical team and product users is the product owner. They compile and convey to the IT team the needs and concerns of the users. Product owners use the agile software development process in their business.

The key duties of product owners are:

  • Establish and oversee the backlog of products
  • Create user stories or tasks based on the product managers’ strategies for the development team to work on
  • Set up and prioritize sprints
  • Evaluate the issues and progress at every software development stage
  • Serve as a facilitator between development and the product
  • Respond to inquiries from the software development team

Project Managers (PMs)

The planning, organizing, and management aspects of the project are the responsibility of project managers. Project managers make sure that the project is completed on schedule, within budget, and with the desired scope. Based on the key principles of each approach, PMs work on projects using both the latest software development engagement models.

A scrum master may also act as a project manager if their small software development team uses the Scrum software development technique. However, the responsibilities of a project manager are far more varied. PMs are in charge of managing the project’s overall risks, finances, and logistics.

The key duties of project managers are:

  • Oversee the completion of the necessary deliverables
  • Plan, oversee, carry out, manage, and close the project within the allotted time, quality, and financial constraints

The Core Software Development Department

Chief Technology Officer (CTO)

The Chief Technology Officer, or CTO, is an executive role in a software development company or organization. The CTO is in charge of the organization’s network, data security, and management strategies. CTOs also examine different kinds of tech stacks and consider how the team might employ them.

CTOs look into several ways to enhance the technical resources of their software outsourcing company. At IT organizations, CTOs also have authority over the personnel hierarchy.

Software Development Manager

The job of a software development manager is to oversee a technical team. They make sure that the software designs, debugs, and optimizations carried out by their team are successful. Managers of software development teams are in charge of their team members’ professional development. They also provide trend analysis and problem-solving.

Front-end, Back-end, and Full-stack Software Developers

The visual components of online applications are the tasks of front-end developers using specialized tech software (such as JavaScript front-end development frameworks, React.js, and Vue.js). They design the product’s user interface, which is what consumers see and use.

Front-end developers collaborate closely with back-end developers to build and maintain different applications, websites, and functionalities.

The proper and acceptable functionality of the product features is the responsibility of the back-end developers. It is “behind the curtains” that they work. In 2024, PHP, Laravel, JavaScript, and Node.js are the most widely used languages and frameworks for back-end software development.

Full-stack software developers work on the product’s front-end and back-end development.

Mobile Developer

Applications for mobile devices are the projects of mobile developers. Native and hybrid app developers are on staff. Cross-platform mobile apps that run on both the iOS and Android operating systems are created by hybrid app developers.

For every operating system, native mobile app developers create a different mobile application. Among the primary duties of mobile app developers are also testing, debugging, and updating programs.

UI/UX Designer

Button, icons, toggle, and other visual elements that users interact with are the duties of UI designers. UI designers pay close attention to how the user sees things. They focus on how people interact with the product as a whole, designing a cohesive, visually beautiful, and intuitive user interface.

They recognize and address user issues. Typically, a UI designer also handles UX-related tasks, and vice versa.


Understanding the job positions in a software development company helps clients to deal with ease. Only relevant people deal with and deliver the project to the client. This makes the process smooth and transparent. The Digi Tech Resource Group, LLC. is also a software solutions company. We offer a wide range of software solutions like mobile app development, Shopify development services, and custom software development. Dial (855) 880 5222 for more details!

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